IT Service management trainings and certifications

ITIL Foundation

ITIL® Foundation enables you to lay the basis for a complete program of ITIL® exams and obtaining various certificates in IT Service Management. This will show that you take your work according to ITIL® seriously. It will improve your qualifications for working with other ITIL®-certified personnel.

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ITIL Practitioner

The ITIL® Practitioner certification offers practical guidance on how to adopt and adapt the ITIL framework to support your business' objectives. It enables practitioners to not only speak the language of ITIL, but be able to translate it and use it in practice.

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ITIL - Lifecycle Modules

The Service Lifecycle modules are most relevant to those who have, or are looking for, a management or team leader role that requires management of different areas or work across different teams.


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ITIL - Capability Modules

The Service Capability modules are most applicable to those who are looking to gain specialized, knowledge in one or more processes, with focus on the day-to-day execution of ITIL practices and how they interact.


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ITIL Expert (MALC)

ITIL Expert level that provides an advanced understanding of ITIL, requires a candidate to have sufficient credit points that are accumulated by passing ITIL Foundation level, Intermediate level and MALC exam.

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