This module focuses on the coordination and execution of activities that enable the ongoing management and operation of the products.
This module focuses on the process and practice elements and management techniques required to build, test and implement products and services.
It focuses on the design of IT services and covers the architectures, processes, policies and documentation that will enable you to design services that meet the needs of the organization.
This module focuses on the importance of the strategic aspect of services within the IT service lifecycle.
This module focuses on how organizations and individuals can strategically review the products and services they have produced following the strategy, design, transition and operation stages of the IT Service Lifecycle
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